The Maestro Online
Learn from the Best in the Business
Quality Guaranteed
We take enormous pride in the service we offer, the quality of the courses, the global experience of the musicians and who we choose as teachers. We also take great pride in our world-class learning management system. We are fortunate to have a wealth of very happy customers.
In the event that you have any concerns or issues, we do listen and will aim to resolve them quickly or make adaptations/improvements from your advice as soon as we can. We aim to set to task on any such concerns within 24 hours providing it is not a public holiday or a day recording with an artist.
THE MAESTRO ONLINE
Refunds and Cancellations
At The Maestro Online, our top priority is your satisfaction. If for any reason you’re not completely satisfied with a subscription, simply contact us and we’ll promptly cancel your site membership. We’re confident that you’ll love our world-class learning materials. On the rare occasion that subscriptions are requested, they may be cancelled at any time.
We do not offer refunds for one-off purchases of courses or masterclasses.
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Shipping
As all of our products are digital and your payment grants you access to them. Access is automatic and instant, so shipping is not needed. However, if for any reason you have any login issues, please do contact us and then we will reset your password, usually with a few hours and always within 24 hours.
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Terms and Conditions
The more detailed terms and conditions of this site, include all of the above in more detail, are in the footer of every page on this site.
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Copyright
All courses are copyright The Maestro Online. No materials may ever be duplicated or shared elsewhere. Videos and recordings of any songs within this site are not intended to be used publicly on any occasion, they are purely for individual or institutional educational use by those who have paid for a membership subscription.